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Terms of Use

Thank you for visiting our website. The site is provided by JimGear as a service to our customers. Please review the following terms and know that we reserve the right to modify these terms at anytime without prior notice to you. By accessing our website which includes viewing, browsing, or ordering product; you unconditionally accept and agree to these terms and any changes that may occur whether they were reviewed by you or not. If you violate any of these terms, you may have your access cancelled or be permanently banned from the site. Usage of this site means you accept these terms. If you do not agree, you may not use this site.

30 day return policy

Item(s) must be returned within 30 days of the original ship date. Product that shows visible signs of use are not eligible for return. Please keep all tags on the items that you are returning. If the return does not have these tags, it may be subject to a restocking fee which will be deducted from the refund.

If the item being returned was purchased at a promotional or discounted price, the refund for the product will be at this reduced price.

Exchanges

If you would like to exchange an item for a different color/style/size, please return the item(s) for store credit. Your account will be credited once the returned product arrives at the warehouse and updated in our system. At that time, you can place a new order for the item and use the store credit. If you have any additional questions please email us at info@jimgear.com. We will reply within 24 hours of receipt of the email.

Cancellation Policy

Once an order has completed processing we cannot modify or change shipping methods. We are also unable to cancel an item once the order process is completed.

Privacy Policy

JimGear is committed to protecting your privacy. We will not sell any of your personal information to anyone. We share your information with certain intermediaries (e.g. UPS, USPS, FedEx) to process and complete the shipment of your order. You must be at least 18 years old to have our permission to use this site. We do not knowingly use or disclose personal information about visitors under 18. If you are under this age, you can use this site in conjunction with your parent or guardian.

JimGear reserves the right to make changes to this Policy at any time. Changes will take effect immediately upon posting.

Product Warranty

This warranty only covers manufacturing defects. We will replace any item damaged because of a manufacturing defect and not due to misuse or activities other than the purpose of the products intended use. If such a defect occurs, we will, at our discretion, repair or replace your product. 

If we determine that an identical product is not available for replacement, we will provide you with a product comparable in value.  This warranty does not cover accidental damages, improper use, normal wear and tear, or damages caused by a carrier.  If a common carrier causes damages, contact them immediately to file a claim with them.

If you have a product that you feel is defective, please email us at info@jimgear.com.

Backorder Policy

All availability of products may change without notice.

Shipping

Our shipping times are listed on the site and correspond to the chosen delivery methods. Free shipping generally arrives within 5 business days.

Security Policy

While no service is completely secure, we use square space as a website provider. They several security measures like firewalls, redundancies and certified PCI DSS.

Email

If you email us through this site, you consent to receive communications from JimGear electronically. You agree that all agreements and disclosures or other communications the we provide to you electronically satisfy any legal requirements that would be in writing.

Intellectual Property

All content on this site is property of JimGear and protected by both the United States and international copyright laws. The name and logo for JimGear as well as slogans are trademarks of JimGear. Access to this site does not authorize you any contents in any manner.

Order approval

There may be certain orders that JimGear is unable to accept. JimGear reserves the right at our discretion to refuse or even cancel any order for any reason.

Shipments

Items purchased from JimGear are to a shipment contract. Risk of loss and title of the items pass to you once the item is given to the shipping carrier. You are responsible for filing any claims with the carrier.

Minors

By using this site, you are representing to JimGear that you legally can enter into a binding contract (typically 18 years old in most jurisdictions) or you have the permission of your legal guardian. JimGear requires that you are of legal standing which is to say that you are over the age of 18 or that you have permission to purchase from this site. Since we cannot prohibit the use of the site by minors, JimGear must rely on parents or guardians to restrict access.

No Warranties

THIS SITE AND THE CONTENTS OF THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. JIMGEAR.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE OR FREEDOM FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES,WORMS, OR TROJAN HORSES) OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SITE OR ITS CONTENTS AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS AND WARRANTIES. JIMGEAR DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION CONTAINED IN THIS SITE IS ACCURATE, COMPLETE, OR UP-TO-DATE, THAT THIS SITE IS FREE OF DEFECTS OR THAT ANY DEFECTS WILL BE REMEDIED. YOU AGREE, BY USING THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL LOSS OF USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT AND/OR SOFTWARE THAT YOU USE IN CONNECTION WITH THIS SITE, AND THAT JIMGEAR SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF, CAUSED BY OR RELATED TO YOUR USE OF THIS SITE. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SOME OR ALL OF THE FOREGOING DISCLAIMERS OF WARRANTY MAY NOT APPLY.

Disclaimer

Material on this site may contain inaccuracies or typographical errors. JimGear shall not be liable or responsible for any loss or damage caused by or arising from any reliance on information obtained thru this site. It is your responsibility to evaluate the information and content. Information and materials on the site are subject to change at any time without any prior notice to you.

Typographical errors

If a product is listed at an incorrect price or wrong information is supplied due to typographical error or error in pricing, JimGear shall have the right to refuse or cancel these orders at any time. That includes confirmed orders. If your credit card has already charged and the order was cancelled JimGear shall immediately issue a credit to your credit card account for the amount and issue a refund.

Third Party Links

JimGear may link to other third party websites that are not owned by JimGear. You will leave our website upon usage of these links. JimGear is not responsible for the content, materials or information located on other websites. JimGear does not endorse, guarantee, or make any warranties regarding the other websites or content found there. If you decide to access any of these links from our website, you do so entirely at your own risk.

Termination

We may terminate your use of this website at any time, for any reason or no reason. You are personally liable for any orders place or charges incurred through prioir to termination. JimGear reserves the right to change or discontinue all or any aspect of this web site at any time without prior notice to you.

Indemnification

You agree to defend, indemnify, and hold JimGear harmless from and against any and all claims, damages, costs, and expenses including attorneys’ fees, arising from or related to your use of the site.

Product and Product colors

Due to differences in monitors, the actual colors of the products displayed are not guaranteed. Furthermore, the designs, colors, and prices are subject to change without notice.

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